Reference

Open slotdad Privacy Policy Details

We set out how we collect, use, store, and delete account data so you can check the rules before you open your account.

Account dataCookiesDevice logsLocal law
slotdad Open slotdad Privacy Policy Details
HELP CHANNELS

Open slotdad contact paths

If you want a copy of the data we hold, a correction to your phone number, or removal where law allows, contact us with the email and phone on the account. We reply from our support hours and confirm the request against recent login data, so the right case stays with the right account. You can reach us on mobile Chrome or desktop Safari without changing the form.

Team online

Live chat

Use live chat from 09:00-23:00 WIB for access questions, data checks, or deletion requests. We can point you to the exact form and ask for the smallest proof needed to match your account.

WhatsApp

Send the account email, phone number, and the change you want. We use WhatsApp for quick checks when you cannot stay on the site, then continue in the same thread until the request is closed.

Email

Email works well for longer requests, such as a copy of stored records or a correction to a payment reference. We respond with the steps we need and keep the trail inside your account case.

ACCOUNT SAFETY

Browse account data handling

Our handling follows a plain rule set: collect the smallest set of data needed, keep session cookies only as long as they help your login, and separate payment…

What we collect

We keep the details you enter for account use, such as name, email, phone, device type, login time, and wallet…

Cookies

Cookies help remember your language, session state, and whether you already passed a login step.

Account security

When you ask for a privacy change, we may check the registered phone, email, and recent sign-in path before we…

Retention

We keep records only while they are needed for account handling, payment checks, support history, or legal duties.

Change requests

Send the exact field you want changed, such as phone, email, or wallet reference, and explain the reason.

Contact route

For privacy matters, use live chat, WhatsApp, or email and mention that the request is about data access, correction, or…

Explore common privacy questions

These questions cover what we keep, how you can ask for changes, and when we may need extra checks. The answers stay plain so you can act without guesswork. If a request touches payment records, login history, or local law, we may ask for matching account details before we proceed. That is normal for DANA, OVO, GoPay, and QRIS-linked records as well.

We collect the name, phone, email, login history, device type, browser, and wallet reference you use on the account. We keep only what is needed to run the account and answer a request from you.

Yes, cookies help keep your session and language setting steady on Android Chrome, desktop Safari, and other browsers. You can clear them at any time in browser settings, though that may end the current session.

Yes. Send the old detail, the new detail, and the reason for the change. We verify the request against recent account activity, then update it where local law allows.

Contact us from the account email or phone and say which record you want removed. We check whether we must keep any part of it for account handling, payment checks, or legal duties before we act.

We keep payment references only as long as they are needed for reconciliation, support history, dispute checks, or legal duties. After that, we remove or de-identify them on a practical schedule.

Usually the account holder can make the request. If someone else writes for you, we may ask for matching account details or proof of authority before we share or change anything.

Yes. Access, processing, and some requests depend on local law and are available only where local law allows. If a request cannot be carried out, we explain the reason and the next lawful step.